If you are not completely satisfied with your purchase, our customer service dept. can arrange a return authorization within fifteen days of the receipt of your product. Call us at 1-888-807-6007, the product must be returned in new, re-saleable condition in the original boxes with all the paperwork for a refund, credit, or exchange. Shipping charges are not refundable and customers are responsible for paying actual shipping costs, which may differ from quoted promotional pricing.